DEVON BAY SOLUTIONS IS YOUR HOME EMERGENCY CLAIMS SPECIALIST

We specialise in insurance claims, providing a truly 24-hour response for home emergency policies. Working only through our carefully selected, vetted and insurance-approved partners, we deliver efficient and effective claims fulfilment for your business, day in, day out.

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What We Do

We offer an exceptional home emergency response, helping you deliver solutions for your Home Emergency policy holders. Our dedicated claims teams manage every part of the insurance claim. We can take first notification of claim, validation against policy date and terms, take excess payments and report/upload to your own systems.

We cover every building trade for domestic/commercial properties:

  • Plumbing – leaks and blockages
  • Heating – gas safe engineers to restore central heating
  • Blocked drains
  • Boarding / securing – smashed windows / doors
  • Break-ins – securing property
  • Locksmiths – locked out, lock changes, broken locks and mechanisms
  • Roofing – leaks, broken tiles, flashing, ridges
  • Domestic and commercial – houses and shop fronts
  • Electrical problems
  • High security boarding e.g. for jewellers

Devon Bay Solutions What We Do
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Who We Are

We are a team of highly experienced professionals with many years of experience in helping our business partners meet the needs of their customers.

Our carefully selected team of friendly, tidy and courteous engineers are all local. They care about their business and the standard of work – their reputation depends on it and so can you.

In addition, our engineers are quality monitored and their work is covered by our comprehensive guarantee.

Devon Bay Solutions Who We Are
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Customer Service

We understand the importance of meeting customer needs and consider how best to deliver outstanding customer service in everything we do.

We have made a significant investment in both people and technology to ensure our claims services can be delivered in a way that optimises the customer experience.

We always make sure your policyholder is completely satisfied, monitoring and reporting customer satisfaction levels through the monthly bordereau.

Devon Bay Solutions Customer Service

Would You Like To Work With Us?

We are already improving other companies' service through our home emergency response. Speak to us today to find out how we can improve yours.

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Customer

For more information on our capabilities and product appetite, please complete the enquiry form below:

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